I get negative experiences happen everywhere. However to a degree some can bw avoided or properly deal with the issue nd making the customer satisfied. Mercari is one who has a lot of room for improvement. Most places want to keep customers happy. I don’t care how Mercari justifies their position and
Scammers using their platform. They claim not responsible. However their poor policy on inauthentic sales is just as bad as the seller
Selling fake things. Mercari claims to
Take fake/non authentic complaints
Seriously. How seriously? So seriously
The buyer has to seek approval first, return the item to the seller, wait 3 days to be refunded, prevent a customer the ability to leave a honest review, and allow the seller to relist and sell continue sell the counterfeit items. Knowing they are fake and allowing them to be resold is just as bad
As the person originally selling. Mercari doesn’t want advice or to fix their policies. But I’m sure they are one of the first
Increase shipping costs as the usps raises dates and be billions in debt. Mercari is contributing to the problem. They need to be held just as responsible if they want to allow the behavior to continue. Knowingly selling fraudulent items is still a crime. Please people, use your voice and make sure this gets out and ends. If it doesn’t we just keep paying for their mistakes at our cost.
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