Last year, I created an account to buy a suitcase, but the following day I was informed it was out of stock. The website doesn’t allow cancellations; it instructs you to use the app or send a request to a PO Box. Even after mailing my cancellation request months ago, I received an email from the company and found my account still active. A quick Google search led me to an "Intake Form" to fill out. After submitting it, I had to confirm via email and was told it would take "45 days" to process the cancellation. There’s no phone support, email assistance, or even a chat option available.
Claim your business profile now and gain access to all features and respond to customer reviews.
