This is the most intrusive, censorship app I have EVER had the negative experience of using. The mercari "admin" goes through and reads every single communication you send to buyer/seller and if for whatever reason they dont like, they just delete it. I recently sold an item and after I had already shipped it, I saw I forgot to send one of the instruction manuals and a box one of the accessories came in. I had already printed and mailed the shipping label and could not find the buyers address. So I sent them a message and told them what I had done. I asked for their mailing address and also their email address so I could send them the instructions I had forgot but scanned so that they would have them before the item I shipped arrived. BOTH WERE DELETED BY "ADMIN" I sent probably 4 or 5 additional messages explaining to the seller that admin kept deleting my messages BUT THEY DELETED ALL OF THOSE TOO!!!! I finally subscribed to a people find service, located the individuals phone number and called him. He was completely unaware of any of the messages I had sent. I will NEVER USE MERCARI AGAIN and I will tell everyone who will listen just exactly how they operate.
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