We bought 3 various size bedroom drawer units, 2 of which went together perfectly. But the last one when we unpacked it, had 2 large cracks in the side panels, marks on drawer fronts & the front frame that houses the drawers was warped.
We contacted the seller & sent him photos before we put it together but explained that as we had thrown away our old furniture we would have to continue with the assembly but we were not happy with the quality.
The reply we got from Gary at Mercer's was very apologetic & 1 week later they delivered a brand new unit & took away the faulty assembly.
Having read some of the bad reviews we were very pleasantly surprised by the customer service & swift resolution.
We would also like to add that we are very happy with our new furniture & the price that we paid for solid wood.
We will definitely be using this company again.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a furniture retailer who specialise in Corona Furniture. We have been importing corona furniture for over 15 years and are a family run business based in Rotherham, South Yorkshire.
We have 2 retail stores in Rotherham and Pontefract. Also, a huge online presence on Ebay, Amazon, B&Q, Wayfair, Mano Mano, OnBuy and The Range. We also sell direct from our own website www.mercersfurniture.co.uk.
We specialise in Corona Furniture and offer fantastic prices direct to the public. We now offer the new Corona Grey Wax furniture which is fast becoming a best seller. All our items are delivered free of charge to mainland UK and offer a fabulous after sales service on all our products if required.
We supply the entire Mexican corona furniture range which includes bedroom furniture, living room furniture, dining room furniture, home office furniture and occasional furniture. All of which can be seen on our website. We do an extensive range of table and chairs also to match both the standard colour and also the grey wax ranges.
These ranges are available in stock for immediate dispatch. Please call the sales line for full details 01709 836856. We will not be beaten on price!!!See more
