I attended a conference over the summer and bought a small sweatshirt. Unfortunately, shortly after, we lost our home in a fire. I ordered another sweatshirt but couldn't remember the size I had bought, mistakenly thinking I could exchange it if it was too large. I received a medium size, which was indeed too big. After opening the package, I requested a return or exchange the next day. They asked for a picture of the item, which I provided, but they refused the return because it was opened. In this day and age, that's unacceptable. The company should allow returns on items in new condition. I will consider other retailers in the future.
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Merchtable is a one-stop shop for artists, labels and creators looking for end-to-end e-commerce and tour solutions for their merchandise. Merchtable offers a wide range of services, including custom merchandise design, printing and storage, order fulfillment, and direct-to-fan sales. With Merchtable, creators have the freedom to turn their vision into tangible products while enjoying the convenience of professional fulfillment and inventory management.See more
