I filled in the moving form on Meridian's website weeks ago with no response. When the moving day was only 2 days away I called them, but couldn't get an answer excepte that someone from a different team would call me back, "hopefully within 2-3 days". To make things when I first requested the move it was possible to take the plan I had with me. But by the time I got a response the plan was then apparently not available anymore. What a poor frustrating experience. Not only was the customer service and the response time terrible but the delay in their service was then also to my disadvantage and not rectified.
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Meridian Energy Limited is a New Zealand electricity generator and retailer.