My family have been with Meridian for a little over 6 years and have had on and off problems, but today we moved to a new place and meridian have been advising that they will turn our power on (3 weeks ago) and we have now moved to our new place, called the after hours spoke to a horrible horrible customer service rep (shantell) who basically sarcastically told my dad (73 yrs old) that if he needed hot water that bad as an urgent he should just go to the hospital. Then tried to ask her to give us a solution and all she said was OMG I'm trying to tell you but you guys don't seem to listen. Like who talks like that? Worst customer service experience ever
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Meridian Energy Limited is a New Zealand electricity generator and retailer.
