Meridian recently sent me an email of expected rises from April the 1st. The increases amount to more than a 10% increase from my current bills. I sent an email asking why the increase was so high when in the media it was stated there would be a 5% increase. I got a reply stating that they would look into it and get back to me. A week later I am still waiting for a response. I also find calling Meridian a waste of time as their wait times on hold exceed an hour. Not a good company to deal with and also disappointed to learn the last year they boasted the highest profit of New Zealand power companies at $288 million. Disappointed with them considering that I was originally a customer back in 2001.
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Meridian Energy Limited is a New Zealand electricity generator and retailer.