Paid attention to the issue so they didn’t need me or question me about what the issue was in some or even most businesses you have to explain even the simplest things or problems to solvewhere it gets really frustrating as a customer to have to explain something that’s almost already self explanatory, we don’t always or even ever wanna go through so much trouble when doing either returns or warranty claims it’s frustrating enough that our product was damaged when we love it so much so then we have to wait to receive a new one if it has a warranty claim or any form of protection and when it does we are happy but having to go over and over to try to explain the same issue or problem or try to point it out to someone who we assume is a trained professional but later find out there not because of there lack of understanding education or training or even communicating can get very frustrating. But that was not an issue with this guy or this team. It’s really not to nock any one down and making them feel as if there not good enough but we do these surveys because we do care about your business we support you and as customers we would like to see you do even better so you can reach your greatest success goals or goals period as we reach our. It’s team work no one’s better than the other were all simply a team thanx for listening and understanding xoxo
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