merkurslots.co.uk

1.7
1.7 Based on 15 reviews

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Lachezar Videlov
Do not play this machines at any cost!

Highly unsatisfied from this venues. Most of the time you play on two pounds stake you can easily lose big sums of money. I was regular customer few months ago and was shocked when I saw the unfair payouts. I lost few thousand pounds over 2 days chasing my lost. It seems that the machines were set to take everything you put in. In range of 20 min I've got 12 free games on Burn em up game on 2£ stake of three different machines and all of them paid 5£ in the games and was just keep loosing my money. And the other wins were poor as well on max stake struggling to pay 100 when you got bonus. I have written a complain to the company, they investigated and checked the payouts of the machines I was playing... And in their answer they were assuring me that this is normal and the machines do this. I think there is no control! I don't know how it is allowed 500£ win limit machines to take so much money from us and pay such unfair payouts. And is not only me a lot of people are not happy with this venues. A lot of hard working people are loosing all their money because of this. The Gambling commission must step in! We should fight for our rights!

1
Date of experience: Sep 08, 2025

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