I am extremely disappointed with this venue. It seems that playing with a two-pound stake often leads to significant losses. I used to be a regular customer, but after seeing the unfair payouts, I was shocked. I lost several thousand over just two days while trying to recover my losses. The machines appeared to be rigged to take everything I put in. Within 20 minutes, I received 12 free games on a specific game with a two-pound stake across three different machines, and each only returned five pounds, resulting in further losses. Even the maximum stakes yielded disappointing returns, barely reaching 100 during bonuses. I submitted a complaint to the company, and they investigated the payouts, assuring me that their findings were normal. I believe there is a lack of oversight! It’s unacceptable for machines with a £500 win limit to take so much from players while offering such unfair payouts. Many others share my dissatisfaction with this venue. Numerous hardworking individuals are losing their money here. The gambling commission needs to intervene! We must advocate for our rights!
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