I am very dissatisfied with my experience with the company and feel misled. There is a significant lack of transparency about the product's origin. Although it presents a European image, the products are actually made in another country, a detail hidden until the package arrives. Additionally, the packaging quality is unacceptable. My order came in a damaged and cheap-looking box, making the products seem inferior to the advertised "premium" quality. Lastly, the customer service has been frustrating. It took over a week of persistent emailing to get a clear response about a refund, with slow and vague communication that seems designed to delay the process. If you value transparency, high-quality standards, and reliable customer support, I suggest looking elsewhere. This has been a very stressful and disappointing experience, and I wouldn't recommend engaging with this brand.
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Meroda Cosmetics was founded in 2021 in the Netherlands with a singular purpose: to empower women in all the roles they play. Our vision is to offer game-changing products that highlight inner beauty and ensure seamless transitions from one setting to the next. We strive to be at the forefront of innovation, creating products that not only meet the highest quality standards but also make a significant impact on the lives of the women we serve.See more
