This site is not trustworthy. I purchased lingerie on October 2, and by October 23, I was inquiring about my order via email. They asked for my phone number, claiming it was necessary to locate my order. After I provided it, I was informed that an investigation was ongoing, with results expected by November 23. I found this approach unacceptable and chose to cancel my order, requesting a refund. Instead of a refund, they offered a voucher for future purchases, which I did not want. When I insisted on a refund, they requested my bank account number, which confused me since they could have refunded my original payment method. I complied, but their response stated their bank claimed the account didn't exist. Now, it is December 17, and I still have not received my refund. I strongly advise against making any purchases from this site.
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