I have been unable to cancel my meta verified subscription and have talked to 4 different agents now and none of them can fix it manually. It seems the cancel functions are disabled and I am stuck in a loop. I have sent multiple screen shots, screen recordings etc and all I get is back and forths from them or AI responses. I will be going to the media to complain as they have left me no choice and this is unacceptable. There is no protocol to fix their own glitches or resolve issues for paid customers or people who have had their accounts for 20 years, no accountability at all. This is what happens when companies become larger than life and use AI to run their entire platform while using live agents as a mere front.
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