meta.com

1
1 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

21 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
97%

All Reviews

Filter Reviews

Review Time

Mary Jaco
I purchased Meta Quest gift cards and added them to my wallet. I bought several games and had to ret

I purchased Meta Quest gift cards and added them to my wallet. I bought several games and had to return due to them not being enjoyable. As a result Meta Quest restricted my account due to unusual activity. I contacted them and complied with every request they made of me. I provided them with the picture of my DL and provided the requested selfies. They said they would look into it. I have contacted help multiple times and get told the same response over and over. We looking into it, we understand your frustration, we will have this in fixed a few days after we complete our review. I was even told that they could not give me access to my wallet until their system completes an upgrade, which is totally ridiculous. There is no way it will take multiple days after receiving my verification information. They can add my money in seconds after receiving the gift card info but must take days to get my access to my wallet reset. They have no phone help and from what I can see they lack serious customer care or support. I have tried to resolve this with company to no avail, since I keep getting the same responses over and over. The only thing I want is for the company to restore access to my wallet since this is money I already purchased through gift cards and am being prevented from using by this company
I received an email today that they have verified me and I can use my wallet. LIE still have no access.

1
Date of experience: Feb 21, 2026
Ann Munday
Without any warning Meta simply decides that I can no longer access my instagram account. BECAUSE it

Without any warning Meta simply decides that I can no longer access my instagram account. BECAUSE it contains "incendiary information". All that I posted were artists who I worked with at Chrysalis & Imago. Some of my own art. My relatives. My friends.

1
Date of experience: Feb 16, 2026
Ben Sadowsky
I am a man close to 60 i have been with Facebook since the beginning i dont post anything political

I am a man close to 60 i have been with Facebook since the beginning i dont post anything political or adult content ever yet out of nowhere my account was shut, they aske d me to take a selfie video i did they ask for my passport i reluctantly provided still my account was closed with no recourse in my life i have neve been mor disappointed in a company on top of this they said you can download your content i tried all they gave me was basic garbage like y name etc so thousands and and thousands of family pictures gone forever for shame

1
Date of experience: Feb 15, 2026
Anonymous XIV Jr
If you've ever been a wrestling viewer, you might remember two massive guys knows as the Brothers of

If you've ever been a wrestling viewer, you might remember two massive guys knows as the Brothers of Destruction. They were the Undertaker and Kane. Just clarifying, this is nothing to do with those individuals and I'm not remotely attempting to defame them in any way. This is a quirky metaphor, nothing more. No disrespect intended.

Now, following on, Google would be a brother of destruction, who would be accompanied with his other brother of destruction. Who is that? Yes, Meta, or previously, Facebook.

Why would I label Meta as a brother of destruction? It's simple. Because they've done absolutely everything possible to ensure maximum intrusiveness and profitability from internet-based software to completely eradicate any potential semblance of privacy. Privacy, as a result of their unending pursuit of data satiability, is now laughed at by the younger generations as something that basically doesn't matter.

Google, Apple, Microsoft, Amazon and indeed Meta have aggressively pushed for more and more access to information. Unifiable intrusiveness, perhaps initially based on the increased revenue from successfully targeted personalised advertisements has resulted in seemingly never sated lusting for more revenue from targeting, advertising impressions and content delivery networks, all attempting to out-muscle each other to show who has the biggest gentleman sausage. Perhaps they're a dysfunctional family of destruction?

Companies buy other companies for market dominance over the other and to eradicate the competition in some cases. And the younger generations, who are now realistically living in hell, laugh it off and are completely convinced that it essentially doesn't matter what you do because there is literally no escape. Every word, every face, every relation, every purchase, everything to do with everything remotely about us, is guzzled up by these ******* to generate relevant content, relevant adverisements and ensure not only advertisers and the corporations understand us, but also the data brokers, scammers, spammers, governments etc. also do.

Meta, like Google, have spun a web of lies about their services being cool and essential, and displaying their marketing and company image as non-threatening and trustworthy, while simultaneously being sued or criticised by intellectuals, academics and investigative journalists for practically every technological infringement imaginable. They've built 'free' services, yes, but the cost is massive. It's bigger because it affects everyone; those that consider themselves not silly enough to get embroiled in it and don't trust those organisations get profiled regardless of not using their apps, their services, their physical technology etc. through stolen biometrics, texts and emails. The ramifications of surveillance capitalism are massive, and because legislation has been lagging behind the technology growth, they're ingrained everywhere like Cancer in our bones.

They've ensured market dominance by controlling the mainstream and labeling themselves as the best and only option. Kept abreast of the 'privacy revolution' by labeling their services as private a surprising number of times. Google labelled Chrome that, as well as their Gmail email provider. Two examples.

Meta have bought Whatsapp to widen their market control and surveillance of individuals for profit. Every message that goes there is swallowed up by Meta for advertising. They acquired Instagram for much the same reason. Countless people unaware or uncaring about the issues due to how pervasive and cancerous surveillance capitalism is. Countless data to exploit; a generation of young people seemingly accepting this intrusiveness as acceptable and suffering the toxicity and pain afterwards. Facebook's ads, from my experience, have always been deeply controversial and far too personalised. They now know more about people than ever and that's a dangerous, dangerous thing.

And Meta, along with Google perpetrated this with unwavering ambition, disrespect and greed.

Meta continue to be sued or criticised for breaches / issues, including:

Cambridge Analytica (around 5.725 billion dollars thus far)
AI breaches
Targeting under 16 year old children with ads despite laws preventing that.
Vulnerabilities in VR affecting children.
Mental health concerns regarding children.
Whatsapp security lapses.
Working on smart glasses that potentially profile anyone in shot.

So, reflecting, Meta are a criminal organisation because they keep doing controversial things, get sued and are strangely able to keep operating as a business considering the unwavering, unending evidence and controversies their greed perpetuates.

1
Date of experience: Feb 04, 2026
Muhammed babagana
My Facebook account was hacked and used to violate Meta’s rules. Even though I did nothing wrong, my

My Facebook account was hacked and used to violate Meta’s rules. Even though I did nothing wrong, my Instagram account was affected simply because it was linked. I’ve been appealing for almost four months with no response, and now I’m being threatened with permanent disablement. Honestly Meta’s account linking system and support process are completely broken

1
Date of experience: Feb 04, 2026
Leo Guarneri
I wish I could give minus 10 It's the worst experience I ever had trying to boost a post from a busi

I wish I could give minus 10
It's the worst experience I ever had trying to boost a post from a business instagram account. It is so badly done, so NOT user friendly and top of that it's not working.
The worst company in the world that is being sitting on top of a monopole. Its crazy that it is legal

1
Date of experience: Jan 28, 2026
OJ32
Extremely difficult to reach support.

Reaching a representative is nearly impossible. I have new headsets that stopped working simultaneously after being next to each other. Not only is there no way to connect with a person, but after completing all the necessary forms, it states that the headsets are not eligible for support. Additionally, I've attempted to reach out to business support due to numerous bugs in their advertisements that often prevent them from running, and I've faced the same issue of spending hours trying to speak with someone. Poor quality products and even worse service. I will never purchase another product from them.

1
Date of experience: Jan 24, 2026
Nutellas_Account56
Misleading Features and Poor Refund Process

The AI glasses were promoted as having Conversation Focus, which influenced my decision to buy them directly from the company online using PayPal. Upon receiving them on November 27, 2025, I found that this feature was missing. I started the return process that same day through their website, but I didn't get the return label until December 8. The company received the glasses via FedEx at their location on December 11. I received an email from them on December 22 indicating that my refund was processed. However, when I checked with PayPal/Synchrony Bank on December 31, they confirmed no refund had been received. I have repeatedly reached out to the company via chat, but still no refund has been issued. This situation feels fraudulent, leading me to file complaints with the BBB, Consumer Finance.gov, and the state attorney general.

1
Date of experience: Jan 13, 2026
Hunter Patterson
Extremely Poor User Experience with the Ads Management Tool

The ads management tool has one of the most frustrating user interfaces I've encountered. It's riddled with bugs and is incredibly counter-intuitive, awkward to navigate, unattractive in design, and quite challenging to operate. Additionally, the support service leaves much to be desired.

2
Date of experience: Dec 15, 2025
Bayard Carter
Lack of Support and Unresolved Issues

The support from the company is virtually nonexistent. My advertising account was disabled due to an alleged debt of £2. I’ve attempted to resolve this multiple times, receiving confirmations for payments that never processed. Clearly, there’s a problem with their system. The support team is unhelpful, and I’m left with funds in my account that I can't access or withdraw. This situation feels unjust. I strongly recommend steering clear of this.

1
Date of experience: Dec 10, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More