A colleague visited the store to buy prepared chicken from the deli. While ordering, a staff member made fun of her accent. As she left, he remarked, “Happy Holidays, even though you won’t be celebrating.” Such comments are unprofessional and made her uncomfortable. Customers deserve to feel welcomed and respected, regardless of their background or beliefs. This incident did not meet that standard, and I hope future interactions are more respectful.
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Metro Inc. is a Canadian food retailer operating in the provinces of Quebec and Ontario.
