Review Time
The food is excessively priced. A half small chicken costs $7.99, while a full chicken at a local store is only $8.99, and larger options are $10.99. The taste and seasoning were terrible. The potato salad was overwhelmingly vinegary and lacked salt. The desserts were loaded with artificial colorants, leaving a bitter taste in my mouth. A small Yule log cake was over $20, and regular sizes were nearly $40. The prices at this place are absurdly high.
A colleague visited the store to buy prepared chicken from the deli. While ordering, a staff member made fun of her accent. As she left, he remarked, “Happy Holidays, even though you won’t be celebrating.” Such comments are unprofessional and made her uncomfortable. Customers deserve to feel welcomed and respected, regardless of their background or beliefs. This incident did not meet that standard, and I hope future interactions are more respectful.
Food items are excessively priced. For instance, a small chicken costs $7.99, while a full chicken at another store is $8.99 and larger ones are $10.99. The taste and seasoning were disappointing. The potato salad had an overwhelming vinegar flavor and lacked salt. Desserts were filled with artificial colorants, leaving a bitter aftertaste. A small bûche de Noël was over $20, with regular sizes nearing $40. Prices here are simply too high.
On September 20, I purchased a six-month unlimited delivery plan for $25.74 plus tax. It will expire on March 20, 2026. On November 14, I ordered same-day delivery for $11.99, which should have been covered. However, my receipt showed an inflated total of $118.33 instead of the correct amount. This discrepancy suggests a lack of transparency. I reached out to the company for resolution but received no response. Be cautious and verify your receipts carefully.
If bus schedules change on public holidays, please update the information on the map. Currently, only weekday timings are visible, which creates confusion. Sometimes, the bus is on time, but the app doesn’t show accurate information. Timely updates would greatly enhance the experience.
We have been shopping at this location for years and love the staff and the store. They are always polite and willing to help us find what we need. When I requested a 25lb turkey for Thanksgiving, they accommodated my request without any issues.
I purchased a frozen meal that was so unappetizing that I could only manage a few bites. I followed the heating instructions precisely, but the outcome was unsatisfactory. This experience has deterred me from buying products from this brand again.
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Metro Inc. is a Canadian food retailer operating in the provinces of Quebec and Ontario.
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