Absolutely Useless. As a business account customer, Metro bank make it virtually impossible to have hassle free banking, the app is useless, the call centre is useless and after wasting hours and hours for a simple task that any other bank would do with ease, being cut off after 30/40mins of waiting, you just give up. The worse advice I’ve ever taken from my accountant is to bank with Metro bank. I intend to move both my accounts to a different bank.
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We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.
