Bus 93 runs from Horsham to Dorking. I take it to work, and something goes wrong every day. There's only one bus an hour, and they either arrive at the stop too early and never waits for departure time, especially in the morning. But they usually arrive late. Today, it took 50minutes. I called Metrobus to make sure the bus was there because I couldn't see it on the map in the app. The customer service person assured me it would be there. After waiting 20 minutes in the freezing cold, in the dark, I called again to find out the bus was delayed 39min. This is terrible!
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We currently operate 125 buses across 50 routes through Sussex, Surrey and Kent. We provide urban services in Crawley, Horsham, East Grinstead, Redhill and Reigate. We operate the hugely popular 24-7 Fastway service. Fastway is a partnership that includes West Sussex County Council, Surrey County Council, Crawley Borough Council and Gatwick Airport. Fastway links Crawley to Horley, serving Gatwick Airport. Fastway uses dedicated lanes, guideways and traffic light priorities to improve reliability.See more