I decided to leave a review, I parked at a Metropolis parking garage last month March. When I first encountered an issue, I sought help online, "I need help, I have metropolis open in safari webpage on my phone and it says my vehicle is still there I left at 6pm after spending 1.5 hours there, and it's 11pm as I type this." It's important to note that this parking garage allows 3 hours for free parking and then charges after. I then wrote this, "the metropolis app says my vehicle is still there when I am home several cities away someone help me it's trying to charge me more."I had gotten charged $9.99 two times and the app was in the process of charging me again once it sees my vehicle is no longer in the garage. Please note that their app opens on my safari page, on my phone, was still showing a live count that my vehicle was apparently there. You can watch in real time, the timer they have which counts the time once you arrive in the garage and scan their QR code and enter your information. That evening, I had to cancel my credit card for fraud by Metropolis, re-order a new card to be shipped. Update all my auto-pay accounts that were connected to that credit card. Drove to a grocery store to get a receipt with a date & time stamp showing I was indeed several cities away with my vehicle which should not be logged in their app as "still in the garage", I usually get to bed by 9:30pm and I was managing all this at midnight because I didn't want to sleep with this nightmare situation occurring. I didn't know if Metropolis was one of those scam QR codes and I fell victim.
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