They are completely neglectful and indifferent to their tenants. They used to provide good service, in my opinion. I reported a roof leak months ago, but nothing has been done. They've inspected it, yet no repair has occurred. I have a bucket under the leak. My window mechanism is broken and cannot close a 4ft x 4ft window. I called and was given an appointment for January, as it's on the first floor. It's freezing, and at 65 years old, I feel the cold acutely. My front door is also compromised due to their negligence, yet it remains unrepaired. We are dealing with mold, among other issues.
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Metropolitan is a leading provider of integrated housing services, care and support and community regeneration. We manage over 38,000 affordable homes for rent and sale to those with greatest need, along with a range of care and support services. In to...