I’m sharing this review to caution international students and immigrants about this agency. My experience was very challenging and disappointing. The property I rented was in poor condition: the kitchen floor was greasy, the refrigerators had an unpleasant smell, toilets and sinks were often clogged, and there were leaks from the kitchen to the entrance. The bathrooms showed signs of mold, and it took over a month to fix the broken shower. There were also significant pest issues, including rodents. The agency's response was slow and unhelpful, with maintenance requests often ignored. There was no gas or hot water for over a week when I moved in, and reimbursement took about a month after multiple requests. I strongly recommend thorough research and reading various reviews before engaging with this agency.
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Metropolitan is a leading provider of integrated housing services, care and support and community regeneration. We manage over 38,000 affordable homes for rent and sale to those with greatest need, along with a range of care and support services. In to...