Awful experience so far. Communication has been abysmal, I have spoken to my housing officer once in seven phone calls made and on that one occasion was greeted with hostility to my query. Service charges are not clear and upped without communicating ahead of time which I thought was illegal. Certain parts of our building are in severe disrepair and TVH has yet to change things in the past 2 years of living them.
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Metropolitan is a leading provider of integrated housing services, care and support and community regeneration. We manage over 38,000 affordable homes for rent and sale to those with greatest need, along with a range of care and support services. In to...