metroprepaid.co.uk

4.8
4.8 Based on 751 reviews

Metro Prepaid helps landlords and tenants manage electricity usage, make and collect payments and reduce our carbon footprint with prepay electricity meters....

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Average Rating

4.8

/
5

751 Reviews

5 Star
92%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

John Clayton
Put 10 pound on by debit card no code to my phone then put 50 on my debit card no code on my phone

Put 10 pound on by debit card no code to my phone then put 50 on my debit card no code on my phone , I then phoned the help line 20 mins put on hold then watts app no reply at all shambles of a firm keep away

1
Date of experience: Feb 01, 2026
Thibault Moreau
No title available

No content available.

5
Date of experience: Dec 24, 2025
Gladys Hughes
Service feels exploitative

I feel like this service is taking advantage of customers. I've been topping up frequently with no lasting results. Despite providing transaction proof, they were unable to assist. It's been an incredibly frustrating experience.

1
Date of experience: Dec 24, 2025
Janie Kelly
Incredibly helpful assistance

The representative was extremely helpful in resolving my issue. Their patience and dedication made a big difference.

5
Date of experience: Dec 24, 2025
Maxime Noel
No title available

No content available.

1
Date of experience: Dec 24, 2025
Daisy Hughes
Outstanding support

The representatives provided outstanding help when I was low on funds and had lost my card.

5
Date of experience: Dec 24, 2025
ReçuTrèsVite22
No title available

No content available.

4
Date of experience: Dec 24, 2025
Horlamide Old Gold
I have issues with my prepared meter since last week!I Called the metro line and a guy picked it up

I have issues with my prepared meter since last week!I Called the metro line and a guy picked it up he has been an amazing person and attended to my issue and sort it immediately this evening I have been really so overwhelmed thanks so much Ali for making everything right back and also charne he also tried is best to make everything fine the both of them where doing a great job thanks once again Ali and charne

5
Date of experience: Dec 23, 2025
Mister_pipiRichy36
Exceptional support for my meter issue

I encountered problems with my prepared meter last week. I reached out to the support line, and a representative was incredibly helpful, resolving my issue right away. I'm truly grateful for the assistance provided; it made a significant difference. Thank you for your outstanding service!

5
Date of experience: Dec 23, 2025
Yasmin Bell
Quick resolution and excellent service

The service was quick to address my problem, and I received outstanding assistance.

5
Date of experience: Dec 22, 2025

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Business Details

  • Metro Prepaid helps landlords and tenants manage electricity usage, make and collect payments and reduce our carbon footprint with prepay electricity meters.

  • language https://metroprepaid.co.uk

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