The concierge at my building is responsible for package deliveries. I had a small item coming, but the driver attempted to contact me without any ID on the call, which I mistook for a scam and didn't answer. After that, I received emails about failed delivery attempts. I contacted the service, and they said they would try again the next day, but I heard nothing. After following up again, I was told it would arrive that day, yet still nothing. Now, I'm left without any updates and questioning whether I'll actually receive my package. A quick search online reveals that many others have had similar experiences with this service, indicating a pattern of insufficient delivery attempts and prolonged delays. I had ordered from a retailer where this service was used for the final leg of delivery. It's worth considering this before ordering online from certain retailers, as it can lead to unnecessary complications. If anyone knows of other companies that utilize this service, please share.
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