If I could give a negative 10 review, I would. The driver - specifically someone with the name Surinder - was 3-6 hours late based off of our time window for our washer and dryer (that we have been waiting for for 14 days - a family of 7!). We sat around all day waiting and they didn’t come until 9:10pm. He called from the end of our driveway and was extremely rude right off the get go on the phone. He asked if he could get through (we have a roundabout with a couple lower branches but only on one side). I told him he could, as we have had many big truck deliveries in our yard. He pulled in the wrong way, and YELLED at my husband that I was a liar and he couldn’t get in because of the branches. My husband let him know that he would see how he could drive the truck around to deliver if he had come in the daytime like he was supposed to. My husband said he could just leave the appliances in the yard (even though it is supposed to be white glove delivery). The man proceeded to raise his voice at my husband, and yelled at him “No! I cancelled your delivery!” And backed out of our driveway and left with the appliances. I have NEVER in my life experienced worst customer service. It is almost laughable.
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