mexen.pl

1.7
1.7 Based on 6 reviews

...

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Avoid This Seller – Serious Issues

I had a highly frustrating experience with this seller, mirroring issues others have faced. Faulty website and invoicing: The site has a technical flaw that prevents correct entry of business invoicing details. Ignored requests: I contacted customer service multiple times to use the correct invoicing address, separate from shipping. They ignored this request and used the shipping address instead, which caused major accounting issues. Refusal to cancel: After their failure to correct the address, I requested a cancellation and refund, but they sent the order anyway. I have email records to support this. This shows a severe lack of commitment to customer needs. Having faced minor issues before, I will not return to shop here. Buyers should be cautious.

1
Date of experience: Nov 19, 2025

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