I purchased two sets of a specific collection, including a vehicle and four figures, but it took ages for them to ship. When it finally arrived, I only received one set. The phone support was useless, just automated messages that provided no assistance. I emailed on January 24 and received a response five days later with no follow-up. When I inquired again, they said they would send it out ASAP on February 5th, but after waiting and following up on February 14, I was told to be patient. Over a month later, I reached out again on March 21st, and they said they were 'actively working' on it but offered to issue a refund. After waiting another month, I requested the refund since it had been over three months of dealing with poor customer service. After 12 days of no response, I had to email them again. This company wastes your time and money. If you decide to buy from them, use a payment method that allows you to file a claim.
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Collectible action figures & toys from movies, comics & pop culture. Creator of Living Dead Dolls. One:12 Collective, DC Comics, Mez-itz, Mortal Kombat X & more. Shop now!
