My experience with customer support has been incredibly disappointing. I placed an order three weeks ago, and the status remains unchanged at 'new,' even though it was a 'buy now' item that should have shipped immediately according to their site. I reached out via email and received a generic response thanking me for my patience and assuring me they would ship as soon as possible. After following up a week later, I received the same unhelpful reply again, and a third time as well. This shows a complete disregard for customers, as they fail to communicate any updates prior to purchase. There’s no phone contact available, and my emails are now being ignored. Additionally, the product is non-refundable. I would not recommend this store to anyone.
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Collectible action figures & toys from movies, comics & pop culture. Creator of Living Dead Dolls. One:12 Collective, DC Comics, Mez-itz, Mortal Kombat X & more. Shop now!
