I cannot recommend this vehicle. It drives poorly, has terrible handling, and is extremely inefficient on fuel, averaging just 30 miles per gallon. Even with minimal travel, I was spending £45 weekly on fuel. The lack of heated windows meant waiting 20 minutes for them to clear, and the radio quality is abysmal. The interior feels cheaply made, and the radio requires a USB cable for music, lacking Bluetooth. It seems the company hasn't updated since the 90s. When we inspected the car before purchase, there were no visible wires for the radio, yet upon collection, a wire was protruding from the dashboard, poorly taped. The sales team promised to resolve this, but it took nearly a year, and the radio was worse afterward. I've avoided using it altogether. The seats are uncomfortable, and if you have back issues, I advise against this brand. The dealership has been dishonest, and I'm relieved my lease is ending this month. During the last service, I was informed of a TPMS fault that needed fixing before the MOT, but since the vehicle is part of a mobility scheme, I didn’t have to handle it. When I took it for the MOT, I mentioned the warning light, and thankfully, I know a bit about cars. Initially, the staff downplayed it, but it turned out to be an instant fail. They promised to fix it before the MOT, but delays occurred due to system issues. If you have to wait, arrange for someone to pick you up, as the facilities are not customer-friendly. They've just added a drink station and seating area, but it’s still not accommodating, especially for disabled customers. I suggest avoiding bookings during their lunch hour. I was repeatedly told the car wouldn’t be ready until after lunch. I was even informed it would be washed during service, which it wasn’t. Customer service is lacking; I was taught that customer satisfaction should come first. Overall, I could go on, but I’ll stop here. If you have questions, reach out to the mobility service directly; they won’t pick up or drop off your car for services. I recommend other brands for better service. My car had 65 miles on it during the MOT, but when I picked it up, it had 52—definitely suspicious. This brand has changed ownership, and it shows. Good points? None, unless you enjoy branded merchandise from the first service.
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