My vehicle, covered under the manufacturer's seven-year warranty, has been inoperable for over two weeks due to charging issues. The dealership claims a warranty mismatch, but the company has yet to verify this. There's been no written decision regarding the warranty, no diagnostic evidence shared, and no clear timeline for resolution while my vehicle remains unusable. I haven't received any mobility support during this time. I expected better communication and a proactive approach from the manufacturer when a vehicle under warranty becomes immobilized. I hope this issue can be resolved fairly once properly reviewed.
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