Went to mg Poole to look at an mg3. Sanjay was the advisor helping me put through some finance had no communication from Sanjay on the decision had to contact him numerous times to see how progress was going. Took my driving license to apply for finance didn't get it back till 4 days later as forgot to give it to me back unfortunately deal didn't go through went to pick up my driving licence today another advisor gave me my driving license. No acknowledgement from Sanjay to say sorry we couldn't help just sat in his office when he knew I was there. I work in customer service so appreciate good service this visit to mg fell short on numerous levels.
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