This has been the worst living situation I have encountered in my 38 years. I ended up in the hospital with a permanent medical condition because they refused to fix a simple door that woke me up multiple times at night. The only response I received was an apathetic 'sorry, it's frustrating for you, but we can't fix a door.' They could easily repair it; it's not a complex task, yet for them, it seems monumental. I ended up in emergency care due to sleep deprivation caused by living above that door. It's not unreasonable to ask for basic repairs, especially when my health is at stake, but they seem indifferent. Please avoid any dealings with this service, as they will let you down without regard for your well-being.
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