I'm just trying to find out where my phone is. It's been 13 days since the status changed to shipped, and I haven't received anything. There's no tracking number from the company or the logistics team. I've been checking my emails daily, including my spam folder. Since day two, I've tried to reach out through every email I could find related to them. The only response I got was from one representative who replied yesterday, saying they would look into it and update me soon. What is really happening? It feels like the only way to get their attention is through negative reviews. I had no other option. Additionally, the address listed leads to a self-storage facility...
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