Let me first say, if I could give zero stars, I would. I knew that the initial price tag was probably too good to be true, but when we arrived, (which was a whole other fiasco since their email did not clearly tell us where to be for pick-up from the airport, we wasted 2 hours waiting) at the hotel where they operate out of, the guy was less than empathetic for the unclear directions. We finally get the car after $700 worth of charges to find the check engine light on. Ok, fine, we'll survive, we only have it 4 days, right!? Well, it got worse. We awoke to find the tire low and had to fill it 3 times during our trip. Then, we found out that the driver side blinker was out, thank goodness we weren't pulled over for that! We also found out that the passenger side headlight was partially out, too. But wait, there's more! So the guy at the counter, told us to contact the number that had texted us in case we run into any issues. So we texted about our concerns about the tire and lights, NO RESPONSE. On our last day the car overheated two times on our way back to our Airbnb. The next morning, it overheated again on the 16 minute drive to the airport. (and no, it was not excessively hot out). We got zero apology for the lack of communication from them and all of the issues that we had with the car. Mind you, those were the major ones. Other minor issues were the fact that the car was so darkly tinted you could hardly see out of them, it was an older model without Bluetooth capabilities, which was difficult trying to navigate, and it had no cruise control which would have been nice on those longer drives. I took down the name & address of the "owner" and car details in order to file paperwork to the proper channels so this does not happen to someone else. Honestly, it wasn't even about the money. It boils down to negligence and the safety of your customers. Do better.
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