Purchased a bracelet in Sydney at Christmas, we live in NZ. Only wore it once and the clasp failed. Went to Queensgate Lower Hutt store to have the clasp fixed and a safety chain put on it and was told because it was purchased in Aussie the warranty was not applicable in NZ??? Shocking service , rude staff, no communication, talking over me both the staff member and the store manager, even coughing on the phone when talking to me, just no manners, still waiting to get my bracelet back, very accusatory when speaking to me, unhelpful as....never will I buy anything from them again! Avoid!!!
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.