Received a gold bracelet from my children for my 80th birthday October 2023. In November returned the bracelet, too tiny for my wrist. Added $$$ and purchased a new bracelet with larger chains. Wearing the bracelet only occasionally, suddenly it fell apart. Returned to Michael Hill store, and they replaced the bracelet for an identical one. Wore the bracelet very seldom. Then suddenly for no apparent reason while turning a page in a book, this bracelet fell apart at exactly the same link as the previous bracelet. Michael Hill wanted $$$$ to repair the bracelet, close to the original price when I purchased it. NO WARRENTY !! Picked up the bracelet but the salesclerk was very obnoxious insisting that it was NOT a manufacturing fault. definitely NO WARRENTY. WE WILL NEVER ENTER A MICHAEL HILL STORE AGAIN.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.