I recently went into MH in Bayside store & was served by a very unhelpful & rude staff member , I was picking picking up my beautiful expensive engagement ring , sent to be rhodium plated & was served by a Taylor , waiting a long time to be served , other staff apologized for the wait & on commenting about my engagement ring on sale , less than 1/2 price , the staff then stated “ we’re getting rid of the lesser quality “ diamonds & only keeping the better ones , I felt that my ring was now “ inferior quality “, I was embarrassed and totally ripped off by the quality of my now less than 1/2 price inferior ring .. it’s now lost its luster! Not happy with your customer service bayside store. Will not be returning or recommending.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.