My husband bought me a pair of earrings at the Castle Hill store in NSW. It’s not something I would wear and we went back to exchange it within 24 hours. I didn’t even take it out of the box. They refused to exchange it. I think their exchange / return policy is ridiculous. For something so expensive that was untouched and returned to quickly, pretty poor. Other jewelers, including Pandora have better policies. Would never buy from them again. Very unreasonable.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.