Worst after sale care I have ever experienced. They do not honor their warranty's. I bought a $5000+ ring from them less than 12 months ago and it got completely bent out of shape. I took it into the Garden City store to show them the poor quality and to get it fixed and they came back to me and said it was 'customer mistreatment damage' so they would not cover it under their 12 month warranty. I explained to the lady that I wear six other rings from other jewelers every day and have never experienced such low quality before. The lady said 'it has to be my fault as she has never seen it happen before'.... I will for sure never be buying from Michael Hill again!! Read all the other reveiws and you will see they do not honor their warranty's.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.