The worst customer service after you spend your money. My husband bought me a replacement wedding band here back in May and it cost $500 after taxes. The customer service was amazing up front (of course.) The sales lady even shined the rose gold band up and said to bring it back whenever to have it cleaned. We go back recently and they tell us because we didn’t purchase a care plan: it’ll cost $80 to clean the scratched up ring. When I said that’s insanity: “then go elsewhere to get it cleaned then!” We won’t ever shop at this company again!
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.