My sons purchased earrings online for my birthday and they are a lot smaller than they appear on the website, which I believe is false advertising.Due to the dainty nature of the earrings I also had difficulty closing them as they weren’t aligning properly. I Went in store to discuss my concerns on two seperate occasions and was met with dismissive staff that have no customer service or people skills.I have previously shopped at Michael Hill and been happy, but I will never shop at Michael Hill again.Disappointed is an understatement not just with customer service or lack of but the quality of the earrings. They are not worth what my sons paid for them…….Avoid Michael Hill Jewellers 😬.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.