I have taken in an expensive diamond ring 3 times to MH because the top piece kept coming off, and they have refused to warranty it. It has been very frustrating dealing with them, as they are blaming me for the poor design of the ring. The first time it happened they gave me a new ring, as they agreed it was a design flaw, but when it happened 2 more times to the new ring, now they refuse to warranty it and are saying it is my fault. Terrible customer service, don't buy from them!!
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.