Deceptive sales tactics online with ‘made for you’ products that can not be returned. While browsing products online, products are not labelled as ‘made for you’ until you are about to add to cart. This then appears in small font. Customer service is also very dismissive and not helpful at all. I bought a product as a christmas present under the impression it would be here within a few days. Even had shipping confirmation and order tracking with Australia post. The delivery had to be signed for so was taken to the post office. I left work early to pick this up and found that I went through all of that effort for the free gift. It was not until I had to chase this up that I found the ring had not been sent yet and would not arrive until January. Very bad experience and will never shop with them again.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.