If i could give a minus star i would certainly!!Daughters gifted me a beautiful gold chain necklace.Value $2500+After 6 months the spring in the clasp let go and luckily it was as i was putting it on and the chain and clasp dropped to the floor.Took it in the Northwest store in Auckland.They sent it away to see if was neglect, wear and tear or a faulty clasp.After 2 months of trying to get an answer they told me it was wear and tear and would be charging me $600 for a new clasp.I think not!!I finally managed to get the chain returned not repaired.What a dreadful company and Mr Hill should stand by his products.This is selling product that is obviously not fit for purpose.Please give me the money back.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.