Got a pair of earrings as a gift, the clasp is too small can't wear them. My husband purchased the warranty and asked for a gift receipt. The salesperson never mentionned the policy of no return or exchange on earrings. My husband went back to get another style that fit, then we both went back to show the sales person and manager why the earrings don't fit. The salesperson even told us he remembered my husband and that he did not mentionned the policy. Rude manager, Never offered any remediation.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.