Ive purchased many lovely pieces from various outlets over the years so it was very disappointing when the 1 time a gold chain that I purchased, Pacific Fair Gold Coast, a few months earlier broke. I went to the store and a very dismissive person said Id have to pay for it as I obviously had mistreated it! There was no warranty and as I hadn't purchased their very expensive "care plan" they could give me a quote to fix it. Very poor service, disappointing product.
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Michael Hill International Ltd. is a specialty retailer of jewellery in North America and Oceania.