I recently visited the Michael Kors store at the Tanger Outlet, and it was one of the most unpleasant shopping experiences I've ever had. The sales associate and the manager were incredibly rude and unprofessional.When I asked the sales associate about the price adjustment policy, she responded very rudely and said, "I don't want to argue with you," even though I was speaking to her calmly and respectfully. Her dismissive attitude made me feel unwelcome and uncomfortable. But the worst part was the manager's behavior. When I inquired about the price adjustment policy and asked if I could return the items and repurchase them at the current discount, the sales associate was extremely rude. She could have explained the policy politely, and I would have understood.I have the right to discuss price adjustments, especially since I bought the same clothes just a few days ago at a 40% discount, and now they’re marked down to 75%. Her unprofessionalism and lack of courtesy were completely uncalled for. the manager was shockingly disrespectful. Instead of addressing my concerns.This kind of customer service is unacceptable, especially from a brand like Michael Kors. I left the store feeling completely disrespected and frustrated. I won't be returning to this location, and I would caution others to avoid it as well. There are plenty of other places to shop where customers are treated with the respect they deserve.
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