michaels.com

1.5
1.5 Based on 61 reviews

Michaels is a specialty arts and crafts retailer that empowers Makers to get creative with everything needed for just about any crafting project. We offer arts and crafts supplies, floral and wall decor, framing services, seasonal decor and crafting items...

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Bronwyn
Order issues and lack of communication

I placed an online order for eight items that were listed as in stock. I received a message stating my entire order was ready. When I went to pick it up, only two items were in the bag. There was no notification or employee informing me about the incomplete order. This left me in a tough spot, as I had no time to order elsewhere. I will be taking my business elsewhere from now on, as they clearly can't fulfill orders or communicate effectively regarding stock availability.

1
Date of experience: Dec 19, 2025

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Business Details

  • Michaels is a specialty arts and crafts retailer that empowers Makers to get creative with everything needed for just about any crafting project. We offer arts and crafts supplies, floral and wall decor, framing services, seasonal decor and crafting items, and more, all focused on DIYers and Makers. In addition to our “store within a store” framing service, Aaron Brothers, Michaels also features our own exclusive brands like Bead Landing®, Creatology®, Art Minds®, Artist’s Loft®, Ashland®, Celebrate It®, Craft Smart®, Recollections®, Studio Decor™, and Loops & Threads®. Come visit one of our over 1,250 locations and get just what you need to start your next exciting crafting adventure! Shop our full collection at Michaels.com.
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  • call 9724091300
  • language https://www.michaels.com

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