microsoft.uk

1.6
1.6 Based on 101 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
luisxd2005
I purchased Windows 10 and Microsoft…

I purchased Windows 10 and Microsoft office 365 in August to update my Dell Inspiron Laptop. On installing the Windows 10 and Microsoft 365, the Laptop crashed. I traded in the Laptop at Currys PC world, Uk and got a new Dell Inspiron and thought all problems solved.To my horror I realised on 29th September that the email account I used to purchase windows 10 got hacked (I think someone from Microsoft itself) and created a fake outllook account and through that hacked all my outlook and yahoo and linkedin accounts. They are sending emails to all my contacts world over, asking for money.Since September 29th, I am talking and mailing to Microsoft customer support, including their data protection officer. But they have no idea on how to support or deactivate a fake outlook account!!!!They are all just diverting and closing the query!When Bill Gates is travelling world over and teaching everyone what to do, I was appalled to see the employees of his company Microsoft has no idea on how to support their distressed customer or safeguard their customer's data. No empathy to Microsoft customers at all! SAD.......

1
Date of experience: Oct 02, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More